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Palo Alto, California
650-493-4222

For Your Accessibility Needs

The Following Features Are Available

Parking and loading


  • Parking spaces are accessible available with adjacent access aisle.
  • Accessible parking spaces close to lobby entrance with signs.
  • Parking Areas Are ADA compliant.

Exterior Routes


  • Exterior Routes are ADA compliant.
  • Sidewalks and ramps are at least 36'' wide.
  • Accessible routes between exterior of hotel and accessible entrances and fire exits.
  • Exterior stairs are built so blind or low vision persons will be safe from the inderside.

Building Entrances & Lobby


  • Building entrances & Lobby are ADA compliant.
  • Doors are easily operable and reachable using one hand.
  • Sidewalks and walkways are free from objects projecting into path.
  • Lobby door entrance has a clear passage.

Interior Routes


  • Interior routes are ADA compliant.
  • Counters used for serving food are easily accessible and reachable.
  • Guestrooms doors are at least 32" wide.
  • Interior stairs are built so blind or low vision persons will be safe from the underside.
  • Stairs and handrails are ADA compliant.
  • All phones are easily operable and accessible

Public/ Common Use Restrooms


  • All restrooms are ADA compliant.
  • Each restroom has at least one accessible stall.
  • Each restroom has at least one facet that is easily operable with one hand.
  • Each accessible toilet has necessary grab bars.

Interior Signs


  • All signs on property are easy to read and free from reflective materials.

Accessible Guestrooms and Suites


  • Roll - in showers has a securely fastened folding seat.
  • Accessible guestrooms are ADA compliant.
  • All doors and controls in accessible rooms are easily operable with one hand.
  • Bathrooms have clear floor space and are slip-resistant.
  • Bathroom door and other hardware are easily operable with one hand.
  • Toilets and showers equipped with grab bars.
  • Bathrooms are ADA compliant.
  • Transfer tub seats can be provided
  • Proper number of accessible guestrooms.

Operating Issues


  • People with disabilities can reserve accessible guestrooms/suites on the same terms that others can reserve rooms.
  • Staff has ready access to info about guestrooms.
  • Staff is trained to offer assistance and make adjustments to rooms to ensure accessibility.
  • Service animals are allowed without extra charges or conditions.